KHAYAK LEMBALI CONFERENCE CENTRE
Conference in Durban

What we have found is that most security guard companies are capable of providing the service that property managers want, but too often do not because of a lack of ongoing quality control procedures. But when you hire a VIP protection guard company, how often can you see whether the guard company is doing their job which includes running background checks and drug screenings, providing good training for your guards, and effectively monitoring and supervising your guards. In most instances they probably are, but it is important to implement a system of verification and quality control to ensure that problems associated with the lack of performing these jobs do not begin to occur. In many states, guards are mandated to have a specified amount of training before they can begin working as security guards. If your state is one of these states, ensure that your security guard company is compliant. If you are in a state where there are no state requirements for guard certification, then investigate the type of training that is being provided by your security company and ask yourself does it seem adequate. Additionally, is your security guard company performing background and drug screenings on all your guards BEFORE they send them to your property? During these inspections, make sure to ask your security guards questions about their duties and responsibilities to ensure that they understand their jobs. Firms like Asymmetric Strategies provide a free service aimed at doing exactly that. The management and the executive officers of a security company are the best determinants of the service a client will receive. In order to be licensed as a qualified manager for a security company by the State of California a security officer must have worked a minimum of one year. One year of guard experience will not suffice to run a professional guard company and ensure professional, reliable service to clients. As a client one should always ask to meet with one of the executive officers to ensure that one is hiring a security company that understands all aspects of the security business. Many security guards and clients are under the false impression that a security company is simply an agency that provides security guards. A good security company will have a proven concept of hiring the right people, holding them accountable and adding value to the client's business. It also means a proven background check procedure, which will ensure with a criminal background and a history of violence are not hired. Supervisors should be visiting the site frequently to check on and coach the security guards. They should also frequently check in with the client to ensure customer satisfaction. Hotel security guards can help the hotel save costs by handing out newspaper or assisting the bell desk if necessary. A great security company will employ security consultants that will come up with innovative ways to provide value beyond the regular security services. Having your own security company can be very rewarding. Financially, there is great potential, and it feels good to know that you are helping people feel safe and secure. These conversations have inevitably turned to pricing. It is my commitment to explain in short detail how to unmask the secrets for costs of service.