Employee Relations
Trade in Durban

Pro-Act is a company based in Durban, industrial relations, human resources, South Africa which provides consultation for employee relations, arbitration and conciliation.

Our support and guidance enable Business Owners and Managers to be consistent and transparent when interacting with subordinates. For the different types of industries, we offer training and development activities, performance improvement guidelines, talent management references and a wellness plan suitable to encourage retention in the workplace. Pro-Act HR and IR Consultants focus on continuously improving the working relationship between the employer and employee. With confidence and conviction, we represent our clients at the CCMA or Bargaining Council on labour related matters and are proficient and professional in our approach. and Labour Consulting services that free up our clients time, reduce conflict within the employment relationship, whilst ensuring that our clients are always fully compliant with the Law. We are accredited mediators with Conflict Dynamics and the Centre for Effective Dispute Resolution (UK). Dirk holds a degree in Personnel Management from the University of the Orange Free State and a postgraduate diploma in Industrial Relations from the University of Witwatersrand’s Business School. With over 30 years of experience in the field of labour relations, he has chaired thousands of disciplinary and grievance hearings, covering the full spectrum of cases and representing employers in the CCMA and at Bargaining Councils. His knowledge and experience also allow him to offer practical and knowledgeable advice on all matters pertaining to the employment relationship, including employment contracts and performance management. He is experienced in alternative dispute resolution and collective bargaining and is an accredited mediator with Conflict Dynamics. He is also a regional organiser/official of the South Africa United Commercial and Allied Employers Organisation, a duly registered employers organisation. He is a member of the Durban Chamber of Commerce’s HR Committee and has been a member of this committee for over 20 years, keeping abreast with legislation changes and issues affecting the human resources field. Charmaine is a qualified and skilled HR Specialist, SETA accredited Facilitator and Workplace Assessor. She is also an official of the South Africa United Commercial and Allied Employers Organisation (SA UEO), a duly registered employers organisation. She is valued for the role in mitigating risks by keeping. She is valued for the role in mitigating risks by keeping organisations compliant with labour laws and regulations. The changing nature of human resources requires her to stay on top of all applicable labour legislation as well as the shifting needs of employers and employees. Charmaine is able to perform a variety of tasks which include the successful placement of staff, facilitate learning and development programmes, the write up of policies and procedures, job descriptions, development plans and employment contracts. She is able to outline change management, talent management and performance management plans and processes. She offers a consulting service to management, chair hearings, grievances, and incapacity hearings and represents clients at CCMA and Bargaining Council.