5 STAR WATERPROOFING
Maintenance in Durban
Address
8 BAUMANN ROAD UNIT 22 Queensburgh. Durban. Kwazulu Natal. 4093Are you the owner or manager of this company?
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- Cash
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Reviews of 5 STAR WATERPROOFING (1)
sharnay2 26/08/2016
It took over 4 months to get a quote. When we finally received it after numerous calls and text messages, it included items we didn't ask for, thereby increasing the overall cost.
Extremely rude & unprofessional telephone manner by both the owner and his wife. Owner even threatened to call his lawyer if we don't remove our review off the internet, even though it is well within my right of the Consumer Protection Act for me to complain if I have received poor service.
Eventually they sent me a quote where I was happy with the work to be done and the price was in my budget, but decided not to use their services after such poor customer service and also, if it takes so long just to get a quote, how long will it take for them to actually do the job??
Ps: All their advertising promise a 5 year guarantee, but their quote states that its only a 3 year guarantee